---
title: Manage Voicemail Greetings
description: "**Managing Via Phone** 1. From your phone press the **Messages** key or dial 9901 2. Enter your **Voicemail PIN** followed by the # key 3. Press 6 for the **Greetings Menu** 4. Press **1** to record your new greeting 5. Press **1** to record a greeting 6. Record your…"
url: "https://snap-dial.com/docs/manage-voicemail-greetings/"
updated: "2025-12-30"
category: Voice Solutions
---

# Manage Voicemail Greetings

**Managing Via Phone**

1. From your phone press the **Messages** key or dial 9901
2. Enter your **Voicemail PIN** followed by the # key
3. Press 6 for the **Greetings Menu**
4. Press **1** to record your new greeting
5. Press **1** to record a greeting
6. Record your greeting and press** #** when you are finished
7. Press **1** to keep the new recording or press 0 to keep the old greeting
8. Hang up the call

**Managing Via Web Portal**

1. Using any browser log into the manager portal
2. Click on the **Messages** button at the top

![ class=](https://premierbroadband.com/wp-content/uploads/2024/09/menu-1.png)

Click to Zoom

![ class=](https://premierbroadband.com/wp-content/uploads/2024/09/menu-2.png)

3. Click on Settings
4. Click on the speaker icon next to **Voicemail**

![ class=](https://premierbroadband.com/wp-content/uploads/2024/09/voicemail-icon.png)

Click on the speaker icon next to **Voicemail Greetings**

1. Select how you want to set your new greeting:
   1. **Text To Speech**

Type in the desired message and choose a preferred voice. Users may select the play button to listen to the final result.

![ class=](https://premierbroadband.com/wp-content/uploads/2024/09/New-Greeting.png)

- **Upload**: 
  - Click **Browse** to upload any pre-recorded WAV or MP3

  - Enter a **Greeting Name**
  - Click **Upload**

![ class=](https://premierbroadband.com/wp-content/uploads/2024/09/Upload-Message.png)

1. **Record**

   - Enter your extension number or external phone number to record your greeting from
   - Enter a Greeting Name
   - Click Call
   - Follow the instructions

7. Click **Done**