SnapDial offers a large set of reliable enterprise-grade features
to help your business communicate and collaborate effectively.
| Auto-Attendent | Custom Messages | Inbound Call Filters |
| Barge | Customer Schedules | Individual Call Logs |
| Call Analytics | Dial by Extension | Speed Dial |
| Call Logs | Dial by Name | Spy |
| Call Recording | Dial Plan Editor | Unlimited Auto Attendents |
| Voicemail | Dial-by-Name Directory | Ring Groups |
| Voicemail to Email | Direct Inward Dialing | Line Failover |
| Visual Voicemail* | Direct Outward Dialing | Local and LD Dial Tone |
| Corporate Directory | Unlimited Extensions | Local Directory |
| Custom Greetings | Extension Dialing | Message Waiting Indicator |
| Custom Hold Music | Virtual Fax* | Paging |
| Intercom | Active Diectory Intergration | Ring Groups |
| Hot Desking | Shared Line Appearance | Presence Monitoring |
| Conference Bridge | Web Based User and Admin Portal | Whisper |
| Conferencing (3-way) | Call Forwarding |
| Auto-Divert | Call Queues | E911 |
| Auto-Reject | Call Routing | Extension Transfers |
| Call Forwarding | Call Transfers | Find Me/Follow Me |
| Call History | Call Waiting | Missed Call Indicators |
| Call Hold | Caller ID | Multiple Calls Per Line |
| Call Park/Pickup | Do Not Disturb |
| Real-Time Queue Stats | Skills Based-Routing | Queue Call Whisper |
| Unlimited Call Queues | Escape from Call Queue | Agent Login/Logout |
| Wait Time Announcement | Agent Queue Status | Customizable Call Center Dashboard |
| Call Announcement | Queue Call Back | Visual and Audible alerts |
| Call History | Queue Call Recording | Actionable Analytics |
| Custom Queue Hold Music | Queue Call Spy | User and Admin Portals |
| Cloud-Based PBX | Number Porting | Local Numbers |
| International Calling* | Toll-Free Numbers | Unlimited Domestic Calling |
| Multi-Site Support |
* Denotes extra charge for service. SnapDial Hosted VoIP provides organizations with an Enterprise Class hosted phone system customized to fit their needs. SnapDial’s service is a fully-managed, cloud-based system, offering the convenience of an online IP-based telecommunications system.
