Our Features

SnapDial offers a large set of reliable enterprise-grade features
to help your business communicate and collaborate effectively.

Phone Service Built for Your Business

Auto-AttendentCustom MessagesInbound Call Filters
BargeCustomer SchedulesIndividual Call Logs
Call AnalyticsDial by ExtensionSpeed Dial
Call LogsDial by NameSpy
Call RecordingDial Plan EditorUnlimited Auto Attendents
VoicemailDial-by-Name DirectoryRing Groups
Voicemail to EmailDirect Inward DialingLine Failover
Visual Voicemail*Direct Outward DialingLocal and LD Dial Tone
Corporate DirectoryUnlimited ExtensionsLocal Directory
Custom GreetingsExtension DialingMessage Waiting Indicator
Custom Hold MusicVirtual Fax*Paging
IntercomActive Diectory IntergrationRing Groups
Hot DeskingShared Line AppearancePresence Monitoring
Conference BridgeWeb Based User and Admin PortalWhisper
Conferencing (3-way)Call Forwarding 
Auto-DivertCall QueuesE911
Auto-RejectCall RoutingExtension Transfers
Call ForwardingCall TransfersFind Me/Follow Me
Call HistoryCall WaitingMissed Call Indicators
Call HoldCaller ID Multiple Calls Per Line
Call Park/PickupDo Not Disturb 
Real-Time Queue StatsSkills Based-RoutingQueue Call Whisper
Unlimited Call QueuesEscape from Call QueueAgent Login/Logout
Wait Time AnnouncementAgent Queue StatusCustomizable Call Center Dashboard
Call AnnouncementQueue Call BackVisual and Audible alerts
Call HistoryQueue Call RecordingActionable Analytics
Custom Queue Hold MusicQueue Call SpyUser and Admin Portals
Cloud-Based PBXNumber PortingLocal Numbers
International Calling*Toll-Free NumbersUnlimited Domestic Calling
Multi-Site Support  

* Denotes extra charge for service. SnapDial Hosted VoIP provides organizations with an Enterprise Class hosted phone system customized to fit their needs. SnapDial’s service is a fully-managed, cloud-based system, offering the convenience of an online IP-based telecommunications system.


Hosted VoIP Business Phone System