A Practical Guide to AI Customer Support Agents for SMBs

A graphic with hand-drawn office supplies surrounds the text: A Practical Guide to AI Customer Support Agents for SMBs. An ID card labeled Cerottler 333225 appears in the upper right corner.

AI customer support agents are smart automation tools that jump in to handle customer questions around the clock.So, what exactly are AI customer support agents? Think of them as intelligent automation tools designed to handle customer inquiries 24/7, which slashes wait times and, just as importantly, frees up your human team to focus on bigger […]