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Frontline AI

The words Frontline AI are written in a clean, modern font on a plain, light background. The letter F has a subtle design element resembling a small feather or wing.

Frontline AI

Frontline AI Benefits

Learn More
Payment Handling to AI Agent with Sonar Integration.
Provide Technical Support with AI Agent (Voice and Chat).
Save Support Time and Reduce Call Center Costs.

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Frontline AI + Sonar

  • Accept customer payments or add/update payment methods securely by phone or chat.
  • Verify customers instantly using account number or phone number via Sonar API.
  • Process payments and automatically apply them to customer invoices in Sonar.
  • Choose from 10+ natural-sounding AI voices that seamlessly blend into your team.
  • Enable warm phone transfers to staff for escalations or complex requests.
  • Send detailed text summaries by email to your ISP team after each interaction.
  • Integrate effortlessly with your existing phone system—or use ours out of the box.
  • Leverage AI-driven technical support tailored to your ISP. Simply upload support documents and knowledge bases via URL—Frontline AI ingests and updates new articles daily.
  • Outbound Collection Calling (Coming Soon).

Pricing

Call now
Frontline 100

Standard

$95

/month*

What included?

  • 24/7 Inbound Call Handling for After-Hours and Overflow
  • Sonar Integration
  • Payment Handling
  • Custom Greeting & Name
  • Support via Phone and Chat
  • Route to Live Representative Upon Request
  • Email Transcriptions
  • 100 Minutes
  • Any additional minutes is ($1.09 a minute)
Get Started
Frontline 500

$400

/month*

What included?

  • Everything in Standard, plus:
  • 500 Minutes
  • Any additional minutes is (.92c a minute)
Get Started
Frontline 1000

$750

/month*

What included?

  • Everything in Standard, plus:
  • 1000 Minutes
  • Any additional minutes is (.86c a minute)
Get Started
Frontline 2500

$1750

/month*

What included?

  • Everything in Standard, plus:
  • 2500 Minutes
  • Any additional minutes is (.80c a minute)
Get Started
Frontline 5000

$3,250

/month*

What included?

  • Everything in Standard, plus:
  • 5000 Minutes
  • Any additional minutes is (.74c a minute)
Get Started

Pricing

Call now
Starter

$95

/month*

*Paid annually at $1,140/year

What included?

  • 24/7 Inbound Call Handling for After-Hours and Overflow
  • Intelligent Call Routing to Any Numbers
  • Sonar Integration
  • Payment Handling
  • Technical Support
  • Custom Greeting & Name
  • Support via Phone and Chat
  • Email Transcriptions
  • 100 Minutes
Get Started
Professional

$225

/month*

*Paid annually at $2,700/year

What included?

  • 24/7 Inbound Call Handling for After-Hours and Overflow
  • Intelligent Call Routing to Any Numbers
  • Sonar Integration
  • Payment Handling
  • Technical Support
  • Custom Greeting & Name
  • Support via Phone and Chat
  • Email Transcriptions
  • 300 Minutes
Get Started

Testimonials

SnapDial Reviews

The words Frontline AI are written in a clean, modern font on a plain, light background. The letter F has a subtle design element resembling a small feather or wing.

We’re excited to partner with SnapDial to bring a more intelligent, customer-first IVR experience to life. Working closely with their CX leadership team, this initiative was designed to simplify billing interactions, improve call routing, and expand self-service capabilities for customers. The results are already showing strong momentum, with increased IVR adoption and a more seamless customer journey.

Samad Javed from 360 Broadband
Samad J. VP of Customer Success, 360 Broadband

Here's a conversational testimonial for Frontline AI: "Before Frontline AI, taking payments over the phone was always a pain point for us. Our reps had to juggle between systems, and customers weren't always comfortable reading their card info out loud. Now, everything is seamless — a customer calls in, and we can securely process a payment or update their payment method right there in the conversation. The Sonar integration was the big selling point for us. It syncs directly into our billing system, so there's no double entry, no mismatched records. When a payment goes through Frontline AI, it shows up in Sonar immediately.

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Melinda U. Customer Success Manager, Premier Broadband

I love being able to use the SnapDial app while on the go. If I am out of the office I can still answer any calls that come in no matter where I am. I can also make outgoing phone calls from my cell phone using their app which makes it appear as if I am at the office. This is also great because I do not have to give out my personal number for making and receiving calls.

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Jansen A.

Demo

Demo Available upon request.

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